PRIVACY POLICY

Introduction

LOWV ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

  • Personal Data: Name, email address, shipping address, billing address, phone number
  • Payment Information: Credit card details, billing information (processed securely through third-party payment processors)
  • Derivative Data: IP address, browser type, operating system, access times, pages viewed
  • Mobile Device Data: Device information, operating system, unique device identifiers

Use of Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send you order confirmations and shipping updates
  • Respond to your comments, questions, and customer service requests
  • Send you marketing and promotional communications (with your consent)
  • Improve our website and customer experience
  • Prevent fraudulent transactions and monitor against theft
  • Analyze usage trends and preferences

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law: If required by law or to respond to legal process
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition
  • Third-Party Service Providers: To facilitate our services (payment processing, shipping, analytics)
  • Affiliates: We may share your information with our affiliates for marketing purposes

Cookies and Tracking Technologies

We use cookies, web beacons, tracking pixels, and other tracking technologies to help customize the website and improve your experience. When you access the website, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but this could affect the availability and functionality of the website.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access your personal information
  • The right to correct inaccurate or incomplete information
  • The right to delete your personal information
  • The right to restrict or object to our processing of your information
  • The right to data portability
  • The right to withdraw consent (where applicable)

Marketing Communications

With your consent, we may send you emails about our store, new products, and other updates. You may opt out of receiving marketing communications at any time by clicking the unsubscribe link in any promotional email or by contacting us directly at privacy@lowv.com.

Third-Party Websites

The website may contain links to third-party websites and applications, including social media platforms. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

We do not knowingly collect information from children under 13 years of age. If you are under 13, please do not provide any information on this website. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at privacy@lowv.com.

Last updated: 12/22/2025

LOWV POLICIES • UPDATED 2025